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The Customer Journey 3: The Marketing Funnel

2 min read

Think of it like this: We cast a narrow net in specific profitable areas to potential clients, then carefully guide them towards you, our expert agents.

1. Awareness (Top of the Funnel):

  • Google Search is our main fishing rod: People searching for mortgages, insurance, or other financial products on Google find us through our targeted ads and optimized website content.
  • Landing pages reel them in: These pages provide valuable information about specific financial needs and capture leads through forms with qualifying questions.

2. Interest & Consideration (Middle of the Funnel):

  • Instant qualification: We swiftly assess the lead’s information and verify their phone number. This ensures we’re passing on high-quality, genuine leads.
  • Exclusive delivery: Each qualified lead is instantly and exclusively handed off to one of you. No sharing, just a direct connection to a potential client.

3. Action & Conversion (Bottom of the Funnel):

  • This is where you shine! You take the lead, engage them via text, build rapport, and schedule a consultation.
  • Your expertise converts: You understand their needs, provide tailored solutions, and guide them toward securing the right financial product.

4. Loyalty & Advocacy (Beyond the Funnel):

  • Happy clients, lasting relationships: You deliver exceptional service, building trust and loyalty with your clients.
  • Referrals and repeat business: Satisfied clients become your advocates, referring new leads and returning for future financial needs.

Key takeaways for our agents:

  • Focus on personalization: Leads are coming to you “warm” and ready to engage. Respond quickly, be attentive, and tailor your approach to their needs.
  • Highlight your value: Remind leads that they’re receiving exclusive access to an expert advisor through FinanceVine.
  • Leverage technology: Use texting and scheduling tools to minimize friction and make the process seamless for leads.
  • Continued optimization: Based on your ROAS data we will continue to optimize the campaigns 

Together, we create a powerful funnel that delivers high-quality leads and empowers you to build successful client relationships.

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